Refund policy

At Wranglei, we want you to feel confident when placing your order. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

30-Day Return Policy

You have 30 days from the date your order is delivered to request a return.

To be eligible for a return, the product must be returned in substantially the same condition in which it was received, with all original accessories, components, manuals, and packaging included.

A receipt or other proof of purchase may be required.

To request a return, please contact us at:

Email: support@wranglei.com

Please do not send your product back without contacting us first. Our support team will provide you with the appropriate return instructions and return address.

Damaged, Defective or Incorrect Products

Please inspect your order as soon as it arrives.

If your product arrives damaged, defective, incomplete, or you receive the wrong item, contact us at support@wranglei.com as soon as possible.

Please include your order number and, where applicable, photos or videos showing the issue. Our team will review your request and work with you to provide an appropriate solution.

Return Shipping

Return shipping instructions will be provided after your return request has been reviewed.

Unless the product is defective, damaged upon arrival, or incorrect due to an error on our part, return shipping costs may be the responsibility of the customer.

Original shipping charges, if any, are generally non-refundable unless required by applicable law.

Refunds

Once your returned product has been received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method.

Please allow up to 10 business days for us to process an approved refund. Your bank or payment provider may require additional time for the refund to appear on your account.

If more than 15 business days have passed since your refund was approved, please contact us at support@wranglei.com.

Order Cancellations

If you wish to cancel or modify an order, contact us as soon as possible at support@wranglei.com.

We cannot guarantee that an order can be cancelled or modified once it has entered processing or has been shipped.

European Union Customers

If your order is delivered within the European Union, you may have a legal right to cancel your purchase within 14 days of receiving the goods, subject to applicable consumer protection laws.

Nothing in this policy limits any mandatory consumer rights available to you under applicable law.

Contact Us

For questions regarding returns or refunds:

Wranglei Customer Support
Email: support@wranglei.com
Website: wranglei.com